Terms of Service

1. Parties

These Terms are entered into between Webcazip Yazılım (Address: Kemerburgaz Yolu Cd. No: 5 Eyüp / İstanbul, Mersis: 5333808873800001) and the natural or legal person using the Service (the “User”).

2. Definitions

• Service: The Datasevk SaaS platform covering vehicles, people, dispatch, finance, documents, and related modules.
• Account: The personal/organisational credential created by the User.
• Subscription: The right to use the Service for a defined period in exchange for a fee.
• Customer Data: All data and content the User submits to the Service.

3. The Service

Datasevk is a cloud-based platform accessible from web and mobile browsers. Functionality and modules may be added, removed, or changed over time. Adding new features without prior notice does not constitute a breach of these Terms.

4. Account

• The User must provide accurate, complete, and current information during registration.
• The User is responsible for keeping login credentials confidential.
• The User is responsible for all activity carried out through their Account.
• Datasevk may suspend or close accounts found to be fraudulent, misleading, or unlawful.

5. Subscription & Fees

• New accounts start with a 30-day trial. Access may be limited if a paid plan is not chosen at the end of the trial.
• Current prices and limits are published on /en/prices.
• Payments are processed by PayTR Ödeme Hizmetleri A.Ş.; no card data is stored by Datasevk.
• Auto-renewing subscriptions are charged at the end of each period via the saved payment method.
• Prices are charged as displayed (with or without VAT, as indicated). Statutory tax changes are passed on directly.

6. User Obligations

• Use the Service only for lawful purposes.
• Provide notices, consents, and any other legal requirements for any third-party personal data uploaded to the Service.
• Do not run automated tools (bots, scrapers) that harm or degrade the Service.
• Do not resell, sublicense, or grant unauthorized third-party access to the Service.

7. Prohibited Use

The following are prohibited and may lead to suspension or termination:

• Uploading unlawful, infringing, or harmful content.
• Probing, scanning, or exploiting vulnerabilities (other than authorized security research).
• Accessing data or accounts of other users without permission.
• Submitting bulk requests that disproportionately load the infrastructure.

8. Intellectual Property

All software, design, brands, logos, content, and documentation related to the Service belong to Datasevk or its licensors. The User receives only a non-exclusive, non-transferable right to use for the duration of the Subscription.

All rights to Customer Data remain with the User; Datasevk processes Customer Data solely to provide the Service.

9. Data & Backups

• Data is backed up regularly; we still recommend the User maintain their own exports.
• After a Subscription ends, exports are made available on request for up to 30 days. Data may be deleted thereafter.
• Records that must be retained under applicable law are kept for the legally required period.

10. Service Level

We make commercially reasonable efforts to maintain ~99% availability. Scheduled maintenance is announced in advance. Force majeure, third-party infrastructure outages, and User-caused issues are excluded from this target.

11. Limitation of Liability

To the maximum extent permitted by law, Datasevk is not liable for indirect damages, loss of profits, loss of data, or third-party claims. Datasevk's total liability is limited to the Subscription fees paid by the User in the 12 (twelve) months preceding the event giving rise to the claim.

12. Termination

• The User may terminate the Subscription at any time via the panel or by notifying support.
• Datasevk may terminate on reasonable notice in case of breach, legal requirement, or discontinuation of the Service.
• Upon termination, access ends and any unpaid fees become due.

13. Changes to the Terms

We may update these Terms from time to time. Material changes are notified in-app or by email. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

14. Governing Law & Disputes

These Terms are governed by Turkish law. The courts and execution offices of Gaziosmanpaşa (jurisdiction of Webcazip Yazılım's registered office) have jurisdiction. For Users qualifying as consumers, mandatory provisions on Consumer Arbitration Boards and Consumer Courts apply.